PRIVACY POLICY
Last updated December 02, 2025
This Privacy Notice for Boom Wrecker Rental LLC
(doing business as Tow Fro LLC ) (
- Visit our website
at http://www.towfro.com or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
Questions or
concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our policies and practices, please do not use our Services.reservations@towfro.com .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more
about personal
information you disclose to us.
Do we process any sensitive personal information? Some of the
information may be considered
Do we collect any information from third parties?
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights
is by towfro.com
Want to learn more about what we do with any information we collect? Review the Privacy Notice in
full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect
personal information that you voluntarily provide to us when you
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
usernames
-
passwords
-
contact preferences
-
debit/credit card numbers
Sensitive Information.
-
financial data
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment
instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by__________
__________
All
personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.We
process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information
so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the
requested service.
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs.
We may share your information with certain Google Maps Platform APIs (e.g.
, Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise. We obtain and store on your device ( "cache" . You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to gather information when
you interact with our Services. Some online tracking technologies help
us maintain the security of our Services
and your account
We also permit third parties and
service providers to use online tracking technologies on our Services
for analytics and advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or to send
abandoned shopping cart reminders (depending on your communication
preferences). The third parties and service providers use their
technology to provide advertising about products and services tailored
to your interests which may appear either on our Services or on other
websites.
To the extent these online tracking
technologies are deemed to be a
Specific information about how we use
such technologies and how you can refuse certain cookies is set out in
our Cookie Notice
Remarketing with Google Analytics
Google Analytics
We may share your information with Google Analytics to track and5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary toWe will only keep your personal
information for as long as it is necessary for the purposes set out in
this Privacy Notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).
twelve (12) months past the termination of
the user's account
When we have no ongoing legitimate
business need to process your personal information, we will either
delete or
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market toWe do not knowingly collect, solicit
data from, or market to children under 18 years of agereservations@towfro.com
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:Withdrawing your
consent: If we are relying on your consent to
process your personal information,
However, please note that this will not
affect the lawfulness of the processing before its withdrawal nor,
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Log in to your account settings and update your user account.
Upon your request to terminate your
account, we will deactivate or delete your account and information from our
active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations,
enforce our legal terms and/or comply with applicable legal
requirements.
Cookies and similar
technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect certain features or
services of our Services.
If you have questions or comments about your
privacy rights, you may email us at reservations@towfro.com
.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (California law requires us to let you know
how we respond to web browser DNT signals. Because there currently is not an
industry or legal standard for
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
|
A.
Identifiers
|
Contact details, such
as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online
identifier, Internet Protocol address, email address,
and account name
|
|
|
B. Personal
information as defined in the California Customer
Records statute
|
Name, contact
information, education, employment, employment history,
and financial information
|
|
|
|
Gender, age, date of
birth, race and ethnicity, national origin, marital
status, and other demographic data
|
|
|
|
Transaction
information, purchase history, financial details, and
payment information
|
|
|
|
Fingerprints and
voiceprints
|
|
|
|
Browsing history,
search history, online
|
|
|
|
Device
location
|
|
|
|
Images and audio,
video or call recordings created in connection with our
business activities
|
|
|
|
Business contact
details in order to provide you our Services at a
business level or job title, work history, and
professional qualifications if you apply for a job with
us
|
|
|
|
Student records and
directory information
|
|
|
|
Inferences drawn from
any of the collected personal information listed above
to create a profile or summary about, for example, an
individual’s preferences and
characteristics
|
|
|
|
|
|
We only collect sensitive personal
information, as defined by applicable privacy laws or the purposes allowed
by law or with your consent. Sensitive personal information may be used, or
disclosed to a service provider or contractor, for additional, specified
purposes. You may have the right to limit the use or disclosure of your
sensitive personal information.
We may also collect other personal
information outside of these categories through instances where you interact
with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation
in customer surveys or contests; and
- Facilitation in
the delivery of our Services and to respond to your inquiries.
- Category
- 1 year
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Will
your information be
shared with anyone
else?
We
may disclose your personal
information with our service
providers pursuant to a
written contract between us
and each service provider.
Learn more about how we
disclose personal
information to in the
section,
"
WHEN
AND WITH WHOM DO WE SHARE
YOUR PERSONAL
INFORMATION?
"
We
may use your personal
information for our own
business purposes, such as
for undertaking internal
research for technological
development and
demonstration. This is not
considered to be
"selling"
of your personal
information.
We
have not disclosed, sold, or
shared any personal
information to third parties
for a business or commercial
purpose in the preceding
twelve (12) months. We will
not sell or share personal
information in the future
belonging to website
visitors, users, and other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right
to know whether or
not we are processing your
personal data
- Right
to access your
personal data
- Right
to
correct inaccuracies
in your personal data
- Right
to request the
deletion of your personal data
- Right
to obtain a
copy of the
personal data you previously
shared with us
- Right
to
non-discrimination
for exercising your rights
- Right
to opt out of the
processing of your personal data
if it is used for targeted
advertising
Depending
upon the state where you live,
you may also have the following
rights:
- Right
to access the categories of
personal data being processed
(as permitted by applicable law,
including the privacy law in
Minnesota)
- Right
to obtain a list of the
categories of third parties to
which we have disclosed personal
data (as permitted by applicable
law, including the privacy law
in
- Right
to obtain a list of specific
third parties to which we have
disclosed personal data (as
permitted by applicable law,
including the privacy law in
)
-
Right to obtain a list of third
parties to which we have sold
personal data (as permitted by
applicable law, including the
privacy law in Connecticut)
- Right
to review, understand, question,
and depending on where you live,
correct how personal data has
been profiled (as permitted by
applicable law, including the
privacy law in
)
- Right
to limit use and disclosure of
sensitive personal data (as
permitted by applicable law,
including the privacy law in
California)
- Right
to opt out of the collection of
sensitive data and personal data
collected through the operation
of a voice or facial recognition
feature (as permitted by
applicable law, including the
privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact usUnder
certain US state data protection
laws, you can designate an
authorized
agent to make a request
on your behalf. We may deny a
request from an
authorized
agent that does not
submit proof that they have been
validly
authorized
to act on your behalf in
accordance with applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.If
you submit the request through
an
authorized
agent, we may need to
collect additional information
to verify your identity before
processing your request and the
agent will need to provide a
written and signed permission
from you to submit such request
on your behalf.
reservations@towfro.com
California
California
Civil Code Section 1798.83, also
known as the
"Shine The Light"
law, permits our users
who are California residents to
request and obtain from us, once
a year and free of charge,
information about categories of
personal information (if any) we
disclosed to third parties for
direct marketing purposes and
the names and addresses of all
third parties with which we
shared personal information in
the immediately preceding
calendar year. If you are a
California resident and would
like to make such a request,
please submit your request in
writing to us by using the
contact details provided in the
section
"
HOW
CAN YOU CONTACT US ABOUT
THIS
NOTICE?
"
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us atCalifornia
"Shine The Light"
Law
California
Civil Code Section 1798.83, also
known as the 10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We
may update this Privacy
Notice from time to time.
The updated version will be
indicated by an updated
"Revised"
date at the top of
this Privacy Notice. If we
make material changes to
this Privacy Notice, we may
notify you either by
prominently posting a notice
of such changes or by
directly sending you a
notification. We encourage
you to review this Privacy
Notice frequently to be
informed of how we are
protecting your
information.